OH MAN I SUCK.

That’s what you said when you looked in that mirror and realized that your team isn’t where it needs to be. It’s up to you to TURN IT AROUND.

This is the fifth tutorial on leading a turnaround. So far, in addition to admitting that we suck, we have:

1. Defined our desired end-state quantitatively and qualitatively. Our target.
2. Put together a reality read-out on the current state of our people, processes, and technology operations. Rose colored glasses off.

Now it’s time to map the gaps… that wild unknown wasteland that separates us from where we are and where we need to be, and then set a logical course that gets us there in one piece. READY TO SCALE.