After two decades in the trenches of business leadership, I’ve learned that high-performance teams need a tune-up once in a while. I created READDI Ops to help CEOs, founders, and senior executives tackle their biggest challenges head-on. Whether it’s operational inefficiencies, team misalignment, or stalled growth, my goal is simple: bring order to chaos, put action to strategy, and drive real results that leave you better than I found you…
21 Years in One Company. But Not One Role.
After 21 years in one company, you might assume I played it safe. You’d be wrong.
I spent two decades inside a fast-moving, constantly evolving company in the consumer analytics space. What started as a scrappy, project-based firm grew into a bundled services platform, evolved into a full SaaS business, and eventually prepared for investment from a major private equity firm. I was there for all of it… building systems, leading teams, navigating pivots, and driving clarity through every phase of growth.
Inside Operator. Outside Partner.
Internally, I led major initiatives, rebuilt onboarding and retention processes, aligned teams, and took on tough turnarounds. I eventually stepped into a Chief of Staff role, which is where the principles behind READDI Ops were battle-tested in the real world.
Externally, I partnered directly with CEOs and leadership teams across industries to implement services, act on insights, and drive execution. That work wasn’t surface-level. I became a long-term partner in the room, shoulder to shoulder with exec teams, solving real problems and helping move the business forward.
I’ve Been in the Room with the Best—and the Mess.
Over the years, I’ve worked with more than a thousand organizations—from early-stage startups to high-growth SMBs to global Fortune 100s.
Clients included Tesla, Warby Parker, Walmart, FedEx, Marriott, Mercy Health, Ford, Bass Pro Shops, Kimberly-Clark, Humana, Urban Brands, Quest Diagnostics, CBRE, and public sector organizations like the City of Philadelphia and San Diego County, CA. I’ve even supported a presidential election through data strategy and targeting.
I’ve seen high-performing teams that make it look effortless, and teams buried in chaos. I’ve taken notes in both..
Built for the Work, Not the Spotlight
I’m not here to talk theory or throw jargon at your team. I’m a builder, a fixer, a strategic operator who knows how to lead from the side. I’ve spent years mentoring, speaking, teaching, and most of all, doing.
And here’s what I know for sure: great communication isn’t a soft skill. It’s the foundation for everything else.
cbStrategicOps | Transform How Your Business Runs 